The Compliance Division monitors the marketing, underwriting, customer service, and claims handling practices of Property and Casualty insurers and producers doing business in Louisiana. Additionally, this Division provides information and assistance to consumers and industry representatives by responding to inquiries, making public presentations and supplying informational pamphlets and brochures.
- Resolving policyholder grievances regarding property and casualty insurance coverage and policyholders’ legal rights.
- Enforcing industry compliance with consumer protection regulations.
- Distributing Louisiana Department of Revenue forms for claiming income tax credit for Louisiana Citizens Property Insurance Corporation (LCPIP) assessments, upon request.
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